Our bags come with a LIFETIME GUARANTEE
At United By Blue we pride ourselves on making responsible, durable goods. We guarantee your bag to have the utmost quality in craftsmanship and workmanship for the life of the product. Our guarantee covers all production defects discovered through everyday use. If any United By Blue bag fails in its intended use (during it’s determined lifetime*) we will repair it for you or provide store credit in the amount of the original purchase price.
*If after assessment, United By Blue determines your item has exceeded its lifetime and deems the returned product ineligible for warranty repair or replacement, we’ll be in touch to discuss available options we may have for you.
Please note: Our Guarantee applies to all United By Blue bags, Ultimate American Jackets, and Bison Snap Jackets that were purchased through authorized retailers with a valid proof of purchase. Every item is subject to an evaluation by our Lifetime Guarantee Team.